Home furnishings distribution · U.S.

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Find answers about accounts, sourcing, pricing and delivery.

13 matching topics

Do I need an account to see product prices?

No. Main-site visitors can see suggested retail prices for demo products. Numeric member prices are reserved for active paid members signed in on the main site.

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Are membership and a shopping account the same?

No. Annual paid membership enables member services and pricing on the main site. A free shopping account is created through a member-shared page and does not confer membership.

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Can I pay for or renew membership now?

Use member access to enroll or renew. Membership activates after payment confirmation. Renewal adds one year to an active term, or starts from confirmation when expired. The payment page identifies the payment environment.

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Does approval of a legacy business application activate membership?

No. Applications and review are local demos. Approval does not represent paid membership, live commerce, commissions or an executed supplier agreement.

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Can I browse categories before looking at products?

Yes. Hover over All categories on desktop to browse subcategories, or click to open the full directory. On mobile, tap to expand.

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Is my selection available on other devices?

Yes. An active member's saved products belong to that account and are stored in the platform database. A selection is not yet a published shopper collection or an order.

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Does saving a product reserve its price or inventory?

No. A selection is a collection, not a cart, order or stock reservation. An order requires reconfirmation of prices, stock, taxes and shipping.

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How do I find suitable products?

Browse by room or product type, then choose a variant on its detail page. You can also contact us with your sourcing needs.

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What prices can shoppers see on a member-shared page?

Create a free shopping account and sign in through your original shared page to see its sale prices. Paid membership is not required. Member cost, supplier pricing and margin are never shown.

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Does a shared link automatically establish reward attribution?

Shared-page orders record the associated agent for sales and refund reporting. This does not grant referral rewards. Cross-link referrals, offline payments and reward settlement policies remain unconfirmed; no live rewards are paid.

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Is shipping free nationwide, with a guaranteed delivery date?

There is no universal promise. Coverage, freight, handling time and delivery methods must be confirmed for each product and destination.

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How are bulky goods, room delivery and installation handled?

Parcel shipping, freight, room placement and installation are different services. Confirm your requirements before ordering; do not assume they are all included.

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How do I pay for an order or request after-sales support?

Submit delivery details, then review the platform-confirmed freight, tax and total before paying. Track processing and shipping in your order, or submit an after-sales request there. Referral payouts are separate from orders.

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